If you are using your smartphone to sign, remember to return to Unioo after you have approved in MitID. The signature is only registered once you are back on the Unioo page and see the confirmation.
You can read more about how to sign with MitID on mobile by clicking here.
Most common solutions
Check your login
Make sure to use your MitID username, not:
- CPR number
- NemID user ID
- Other passwords (for example, for Unioo)
Reload the page
- Press F5 or CTRL + R to refresh the page in your browser.
- Try signing again
Technical problems
- Check internet connection (both computer and phone)
- Try another browser (Chrome, Firefox, Safari)